What is the primary responsibility of an independent adjuster?

The primary responsibility of an independent adjuster is to investigate and evaluate insurance claims for the insured. This role involves conducting thorough investigations, gathering evidence, and assessing the validity and value of claims on behalf of the insurance company while maintaining an impartial stance. The primary goal is to ensure that claims are handled fairly and accurately, which ultimately upholds the integrity of the claims process.

Independent adjusters may work for multiple insurance companies and serve clients in different capacities, relying on their expertise to provide detailed reports that help the insurer make informed decisions about claim payouts. Their independent status allows them to serve both the insurer and the insured effectively, promoting transparency and trust in the claims handling process.