What is a common tool used by independent adjusters during investigations?

Photographic evidence is a vital tool for independent adjusters during investigations. It provides a visual documentation of the claim site, damages, and any relevant circumstances surrounding the incident. This kind of evidence is objective and can serve as a reliable source for establishing the facts of a claim. Photographs help to capture the extent of damage, critical details of the scene, and any other conditions that might impact the claim's outcome.

By utilizing photographic evidence, adjusters can enhance the credibility of their reports and findings, as this tangible documentation is often easier to interpret and analyze compared to subjective sources such as personal opinions. Incorporating clear, precise images can significantly aid in the assessment of damages, the validation of claims, and the overall adjustment process.

Other tools like client testimonials and expert opinions can provide useful information but are often subjective and can be influenced by personal bias. Photographic evidence stands out as both a factual and an impactful way to support an adjuster's determinations in a claim.